Communication is ingrained in every facet of life, yet many struggle with fear, insecurity and general ineffectiveness when they find themselves eye to eye with someone to present ideas, address complicated situations, express feelings, negotiate or just ?sell them self??all whether in a personal or professional context.
According to Megan Rokosh, a global business communications expert with over 12 years? of agency public relations, media and creative strategy experience, ?Some people are paralyzed with fear at the very thought of taking an idea and communicating it, both in the workplace and in their everyday life. However, confidence can be significantly bolstered by heeding even a few simple strategies?some basic fundamentals and essentials?that can improve one?s poise and self-assurance…and results of the endeavor at hand.? Here are three of Rokosh?s confidence-building communications requisites:
1. Craft situation diffusion dialogue. Create an assortment of ?go-to? statements you can have at-the-ready to handle awkward or hard situations and moments. These are assertions and declarations that you know work well and that you can whip out quickly when needed. For example, if you are late to a social outing, rehearse saying ?I?m so sorry I kept you waiting, my rule is when I?m late, all the drinks are on me.? Or, when you?re at a loss for words, you can assert, ?I could have sworn that I packed my tongue today? and lighten the moment. Having such short statements u...