Nestled on a secluded and unspoilt part of the coast on the Riviera Maya in Mexico, Andaz Mayakoba is the epitome of cool. Part of the international Hyatt group, this 5 star hotel benefits from their service levels. Yet it has a local feel thanks to its collaborations with Mexican artists and photographers.
First Impressions
Arriving at the resort, you really get the wow factor. There’s an airy open-plan reception lobby with a circular lake at its centre. The friendly staff handed us each a pebble and encouraged us to throw it into the water to symbolically leave our cares behind. After a refreshing fruit drink and quick check-in, the charming Jorge our private butler accompanied us to our suite. Staff here are encouraged to interact with guests and to share details of their own hobbies. The ones we chatted with were into wine, food and photography – in fact one of them gave us a few tips for where to get the best shots.
 Accommodation at Andaz Mayakoba
The rooms in Andaz are spread out around the lagoon and beach areas, in order to minimize any impact on the environment. In fact sustainability is a major focus here and Andaz and the neighbouring 3 resorts at Mayakoba work hard to preserve wildlife. We were staying by the beach, so Jorge whisked us there in a golf buggy. They’re a fun way to get around although you might prefer to borrow bikes as we did a few times. Our huge suite had a spacious bedroom, separate lounge area and WC.
All the rooms at And...